Frequently Asked Questions (FAQ's)
WHAT IS ALTI WINE EXCHANGE?
Alti Wine Exchange is the world’s first open marketplace for retail clients, institutions and brokers to trade fine and rare wines as tokens in a market place around the globe. Alti Wine Exchange is the trade name of ALTI Exchange Group, the blockchain powered marketplace company servicing alternative investment markets.
HOW DO I CONTACT ALTI WINE EXCHANGE WITH GENERAL QUERIES?
Please, send us an email or fill in the contact form here, and we will get back to you within 24 hours.
HOW CAN I START TRADING?
In order to begin investing into wine on our platform, you need to register and submit all necessary information. Once your account is approved you can start trading. Make sure you add funds to your account in order to purchase wine.
IS IT FREE TO BECOME AN ALTI WINE EXCHANGE MEMBER?
It is absolutely free to create an account at Alti Wine Exchange.
WHAT ARE THE RISKS WHEN INVESTING IN WINE?
Wine listings on Alti Wine Exchange platform are suitable for investors who are familiar with wine as a consumer product and are willing to accept the risk associated with poor liquidity. These wines are intended for investors who do not have a need for a liquid investment, or wish to consume the product. Investing in alternative investments like fine wine requires risk tolerance to low liquidity, and long-term commitment. Investor has the guarantee of a real asset on his investment.
WHAT ARE THE MAJOR DIFFERENCES BETWEEN REGULAR WINE AND FINE WINE?
To understand the difference between fine and regular wines, please read through our Wine Trading Academy article answering that question.
IF I INVEST, WHERE IS MY WINE GOING TO BE STORED?
Once wine is onboarded to Alti Wine Exchange, e.g. is available for trading, it is already securely stored in the wine vaults of Bordeaux City Bond at this point. This means that any wine you invest in on Alti Wine Exchange is stored by our partners in the best conditions possible, ensuring a temperature-controlled environment with specially adapted lighting. Bordeaux City Bond is a highly secure warehouse, devoted to the storage of fine and rare wines, exempt from all duties and taxes.
WHY IS THE WINE’S STARTING PRICE ON YOUR PLATFORM IS LOWER THAN MARKET PRICE?
The fact that wine is coming straight from the producers, and it is stored in Bordeaux City Bond, exempt from all duties and taxes, allows us to offer the lowest possible starting price during the IBO period of any wine.
DOES ALTI WINE EXCHANGE SOLICIT WINE TRADES?
Alti Wine Exchange does not solicit trades or advise its users of the suitability of any wine trade, or IBO offering. Investors who trade wine through the Alti Wine Exchange platform make their own trading and investment decisions.
HOW TO BECOME A WINE INVESTOR AND WHAT SHOULD I KNOW BEFORE INVESTING?
Wine is a consumer product, so any person of legal age can be an accredited investor regardless of their income and/or net worth. Because wine is an alternative asset, in our case a real asset, investors are advised to allocate a maximum of 3% of their net worth to fine and rare wines. We also publish educational blog posts in our “Wine Trading Academy” section that should help you understand wine investments.
CAN I REQUEST DELIVERY OF MY WINE?
Yes, you can. Delivery is subject to payment of taxes and transport and insurance .First you need to inform Alti which wine you need to be delivered.
We will then ask our partner Pelican Air Services to give us a quote for the transport to your address, with the amount of taxes due, in order to have the full amount that will be debit from your account, or that you will need to provide Alti.
Wine will then be collected from Bordeaux City Bond and delivered.
Rates, and transit times, available are subject to change at any time without prior notice.
Wine can only be shipped to adults aged 21 years or older and cannot be shipped to P.O. boxes.
Shipping services are provided by our partner Pelican Air Services to offer convenient and cost effective option to ship your wine to as many locations as possible. Please allow 24 business hours advanced notice for requesting pick-up and delivery quote.
Shipping availability is based on regulation at your destination.
By scheduling a wine delivery you will prepay the services contracted and you authorize us to bill the payment directly into your account both for transport and taxes. Pre-payment ensure we can process your order.
For locations where shipping services are not available, you are required to put in contact a third party wine shipping company to work with Pelican Air Services.
Using the Platform
WHY SHOULD I SUBMIT MY PERSONAL INFORMATION TO START TRADING?
Alti Wine Exchange is obliged to collect personal information for security reasons to allow you adding and receiving funds through our platform. Should you have more questions on that topic, please, do not hesitate to contact us.
HOW DO I BUY WINE?
After your account is approved, you can invest into wine. Press on the “BUY” button in the “EXCHANGE” section of the wine you are interested in and follow the instructions. You can pay by card or email us for a bank transfer possibility.
DOES ALTI WINE EXCHANGE OFFER MARGIN TRADING?
No, we do not offer margin trading.
HOW DO I TAKE POSSESSION OF THE WINE IN MY ACCOUNT?
Please, contact us if you wish to have the wine delivered to you. Keep in mind that consumer taxes must be paid depending on your country of residence.
HOW ARE TRADES DONE?
Trades are performed using a blockchain technology, which guarantees token ownership. One should buy the token associated with the wine in order to become the wine’s owner. That said, keep in mind that short-selling is currently impossible on Alti Wine Exchange.
HOW WILL YOU COMMUNICATE WITH ME ABOUT MY ACCOUNT? WILL I RECEIVE NOTIFICATIONS OR ACCOUNT STATEMENTS?
When you register on Alti Wine Exchange, make sure to verify your email so that we have your verified contact information on file in case of any emergency related to your account. However, in general, we do not send any notifications or account statements — we only send promotional and news-related emails to our subscribers. If you subscribed, but wish to opt-out from the mailing list, hit “unsubscribe” in the bottom of any email.
HOW DO I LIST A WINE ON ALTI WINE EXCHANGE?
If you are a wine producer and would like to list your wine on Alti Wine Exchange, please, contact us to discuss the onboarding process.
INITIAL BOTTLE OFFERING (IBO)
WHAT IS AN IBO?
Initial Bottle Offering (IBO) is our unique offer to investors that guarantees best price and quick reservation of exclusive wine beforehand. The term is similar to IPO (Initial Public Offering), and implies that there is a limited period of time, when wine is being sold directly from the Producer to Individual Investors before it is launched and publicly traded on the platform. Once there’s a new wine to be launched on Alti Wine Exchange, each bottle is tokenized and anybody can buy a limited amount of tokens that will be later on traded on the platform under an allocated ticker.
WHY SHOULD I SUBSCRIBE FOR AN IBO?
IBO lets you become one of the first ones to buy the wine before it is traded on the platform. Moreover, since that wine is stored by us, and you are essentially buying just a token, the price is significantly lower than what you will find on the market due to tax exemptions. Since the fine wine is expected to grow in price later on, IBO is considered as the best time for investment into a particular wine.
HOW DO I SUBSCRIBE FOR AN IBO?
Once a new IBO has been announced, there are two ways to subscribe for the new wine:
By paying for it directly on the platform.
By emailing us with the amount of bottles desired (only if you wish to make a bank transfer).
Bottles are reserved once the payment is confirmed. Once the IBO period is over, wine will be visible and available in your portfolio.
HOW OFTEN THERE ARE NEW IBOs ON THE PLATFORM?
The amount of IBOs depend on a whole variety of factors, however, usually there are in between 2 and 4 new IBOs per month.